Redefined Medispa Privacy Policy 

Privacy Policy

Kynd Medical & Wellness Ltd is committed to protecting your privacy and handling your personal data lawfully and transparently, in line with UK GDPR and the Data Protection Act 2018. 

Who we are 
Kynd Medical & Wellness Ltd, 2 Southgate, Honley, Huddersfield, HD9 6NT, is the data controller for the information we hold about you.  

The information we collect 
We collect information you provide when you enquire, book or attend, such as your name, contact details, date of birth, and the medical and treatment information needed to care for you safely. We may also collect before/after photographs, but only with your consent. 

How and why we use it (lawful basis) 
We use your information to provide and manage your care, keep accurate clinical records, arrange appointments, take payment, and meet our legal and professional obligations. For health information, we rely on your explicit consent and on the basis of providing healthcare; for appointment and account administration, we rely on our legitimate interests and contract with you. We will only send you marketing if you have asked us to, and you can opt out at any time. 

Sharing your information 
We never sell your data. We share it only where necessary, for example with our secure booking/payment providers, or where we are legally or professionally required to do so. Any providers we use are required to keep your data secure. 

How long we keep it 
Clinical records are retained for the period recommended by professional and legal guidance for aesthetic and healthcare records; other information is kept only as long as needed for the purpose collected.  

Your rights 
You have the right to access your information, to have inaccuracies corrected, to object to or restrict certain processing, to withdraw consent, and to request deletion where applicable. To exercise any of these, contact us. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk. 

Security & cookies 
We take appropriate measures to keep your information secure. Our website uses cookies - see our Cookie Policy for details.